Thursday, 30 June 2016

OpenDental SMS Plugin - Correct communication log type for sent text messages

Previous, SMS plugin adds a communication log (commlog) record for each sent text. The commlog type is set to the first type in commlog type definition (below)

Therefore, commlog of a patient looks like below:

The latest SMS plugin version 16.1.31 has fixed this issue. In order to do so, you need to set up the commlog type list in particular order (go to Setup/Definition => CommLog type and use Up and Down button):
  1. ApptRelated
  2. Recall
  3. Financial
     The last is Misc

The plugin will use:
  • first type for Appointment confirmation texts
  • second type for Recall texts
  • third type for Payment confirmation texts (you may no use this feature see here)
  • last type is Misc for all other texts

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